Everything about this video - The Website is Down - is so sarcastically and stereotypically hilarious. Josh Weinberg (the creator) is my new hero.

A mashup of true and mostly-true stories from IT hell. If you've ever called tech support and wondered what the hell they are doing down there... well, this should answer some questions for you. Starring Apache, Windows XP, Linux and Halo (among many others).

Note: There's some very NSFW language and visuals. You have been warned.

I'm not going to post video here -- You need to go to the site and watch the whole thing, and then be sure to check out the geeky interactive UI at the end.

(via Chris Pirillo on Twitter)